December 9, 2020

A Commitment to Continuous Learning—and Sharing

Continuously learning various aspects of life is an important discipline that I have committed to and asked our associates to commit to as well. This can include learning about your profession, community, industry, business and your clients so you can improve and provide value to them. Learning is a process, but it’s about making the commitment to continuously learn. There are many aspects of learning, and some ways are to explore a combination of reading, listening to podcasts, going to lectures and watching interviews because we learn differently from these experiences. We all have to find the best way we learn and what’s most effective. Once we learn and have spent the time, why not share with others?

One of the ways the foundation of The Fedeli Group was built, was by establishing several principles, all of which relate to learning and sharing. First, we believe relationships are the most important thing in life. Second, we want to constantly add value by doing more than what is expected and go over and beyond. Third, we like to help solve problems. And fourth, we like to network, which we define as the exchange of information, ideas and resources. Continuously learning and sharing those insights is ultimately about touching lives, having an impact and making a contribution. Here are some ideas:

Playing to Our Strengths

By playing to our strengths, we can achieve success. That means what you are particularly good at and have an interest in, and what you are passionate about. We have to be intellectually honest about our strengths. The concept of rational targeting is an important part of playing to our strengths. Rational targeting is identifying what we do well, what is needed and how those two intersect.

Communicating with Honesty and Heart

Great communication is crucial in every part of life. This includes communicating clearly and with integrity to family, business associates, colleagues and people in our community—customers, strategic partners and suppliers. It’s important to communicate in a proactive way that is also collaborative, congenial and collegial.

Communication tools are always evolving and changing. Showing compassion and a personal touch is important. While face-to-face meetings are one of the most effective ways to communicate, we are currently limited as we stay safe during the pandemic. Phone calls and emails are good—but we have to be particularly careful when we put things in writing because it lasts.

Sharing Knowledge, Information and Ideas

Not since the Spanish Flu in 1918 has our country and world experienced a pandemic to this degree. Personally, I didn’t know much about disease spread, vaccines, immunity and viruses including COVID-19 until we faced an economic shutdown in March. I began searching for information, answers and expert insight.

I don’t have many answers, but I seek out those who do and learn from them. I learn from history. I find people who I can trust with the experience and knowledge. I look toward those who have established best practices and achieved the best performance and outcomes. After dedicating time to this research, I want to share it with others. This is why we have been writing articles related to the pandemic, treatments, cures, vaccines, building immunity and the impact on our economy and the market. When we receive positive feedback from colleagues, community members, clients and friends, we know we have helped them in some way. That’s what matters the most.

Learning keeps us fresh, engaged, informed—exchanging information, knowledge and resources provides value to others and builds stronger relationships. We are all a work in progress. A commitment to lifelong learning gives us more knowledge and more tools to help others and make a difference.

Our mission is to help clients protect assets and enhance employee outcomes through the delivery of exceptional risk management and employee benefit consulting services and products.

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