Blog

Coronavirus Carrier Resources

04/28/2020

While we continue to monitor the coronavirus (COVID‐19) pandemic and share information to support you and your business, we have complied a repository of insurance carrier information regarding regulatory developments, upcoming webinars, employee eligibility criteria, premium payment flexibility, and general questions and answers. This repository is updated daily and may be used as a single source for carrier updates during the pandemic. Please note that this information is for general use only and may not apply to your plan. We encourage you to contact your Fedeli team with any questions you may have.

BLOG-20200402-Medical-Carrier-Resource.png

Aetna

3/30/20 – Newsletter & Flyer for clients “COVID-19 Aetna CVS Health Information
3/30/20 – Newsletter for Commercial 100+ “Aetna COVID-19
3/30/20 – Update for AFA groups 2-99 “Aetna AFA Plans – COVID FAQ
4/1/20 Newletter Addressing Pharmacy "Aetna COVID-19"
4/2/20 Fully-Insured Newsletter "Special Enrollment Period opt-in for Aetna Commerical-insured customer  fully insured"

Anthem

3/18/20 – Blog and Alert “Important Update COVID-19 Support for Members
3/19/20 – Q&A “Anthem: Business continuity and COVID-19
3/20/20 – Announcement of microsite: Anthem is working diligently to determine policies and develop FAQ’s regarding COVID-19. Member information is being posted to a central microsite which is being updated as new proclamations and related decisions are made. Here is the link: https://www.anthem.com/blog/member-news/how-to-protect/
3/20/20 – FAQ “COVID19 External FAQ Master
3/24/20 – Recording of 3/23/20 Webinar “Recording of Yesterday’s Session with Anthem leaders for the latest on COVID-10’s impact and Special Enrollment Period 3/23/20-4/3/20 for previous GROUP waivers
3/31/20 Special Medicare Newsletter "Special Election Period: COVID-19 Nationwide Emergency Declaration"
4/3/20  Clarification on COVID-19 Treatment "COVID-19 Anthem Update on Coverage"
4/7/20  Revised Q&A "Anthem Q&A Regarding Special Open Enrollment Period"
4/13/20 Updated FAQ's and Webinar Announcement "Join Anthem leaders for a COVID-19 briefing on April 13 at 3:30p.m."
4/24/20 Small Group Newsletter "Good News! We're Announcing a Rate Hold"

Cigna

3/18/20 – Newsletter “Cigna’s Here When You Need Us
3/30/20 Newsletter “CARES Act, COVID-19 Relief Package, Signed into Law
3/30/20 Newsletter “Cigna’s Medication Readiness
3/31/20 Newsletter "Cigna Answers Clients' COVID-19 Questions"
4/2/20   Podcast "Cigna's Medication Readiness Podcast"
4/6/20 Upcoming Webinar "COVID-19 Federal Relief Package Business Loans and Resources"
4/6/20  Weekly Review "Weekly Summary of Cigna COVID-19 Communications"
4/8/20 Newsletter "New! Select Segment COVID-19 Resource Line"
4/9/20 Newsletter "Cigna's Expanded COVID-19 Coverage Update Podcast"
4/10/20 Webinar Replay "Thank you for your interest: COVID-19 Federal Relief Package Business Loans and Resources"
4/13/20 Newsletter "Weekly summary of Cigna COVID-19 Communications"
4/16/20 Newsletter "Cigna Examines Mental Health in a COVID-19 World"
4/20/20  Newsletter "Weekly summary of Cigna COVID-19 Communications"
4/23/20 Podcast "Cigna's COVID-19 Remote and Virtual Health Visits Podcast"
4/27/20 Newsletter "Weekly summary of Cigna COVID-19 Communications"

Medical Mutual

3/16/20 Business Disruption FAQ: Please review the FAQ document and if you have additional questions, please contact your Medical Mutual account representative.
3/18/20 Prescription Coverage Announcement “Medical Mutual Offers Options for Members Seeking Early Refills of Prescriptions due to COVID-19 Concerns
3/20/20  Medical Mutual Announcement: Grace period for fully-insured clients: Fully Insured Groups that need to request an extended grace period for their invoice payment may make their request by calling 1-800-384-2184. It is critical that requests by either groups or brokers are made by calling this number for tracking purposes. Please note that at this time this only applies to fully insured groups. 
3/20/20 – Response to Families First Act “MHP Message.PNG
3/25/20 – Newsletter “Special Broker Update: March 25, 2020
3/27/20 – Latest Medical Mutual Updates
4/1/20 Notice to FI and SI Groups "COVID-19 Update on Treatment Coverage"
4/3/20  2-50 COSE MEWA Newsletter "MMO COSE MEWA--FW: Special Broker Update: April 3, 2020"
4/14/20  Newsletter "Your April 14, 2020 Broker Update"

Medical Mutual Announcement: We recognize there are several employers working remotely at this time so we will continue to share updates on our websites (medmutual.com, Brokerlink Employerlink, etc.). We ask that you direct members to our website for important updates at www.medmutual.com/coronavirus I will continue to send emails as information becomes available. There is an FAQ that provides some valuable information regarding some of the most FAQ we’ve received from brokers/groups:

https://www.medmutual.com/~/media/MedMutual/Files/About/BROKER%20FAQ%2031620REV.ashx 

UMR

3/18/20 – Website and Resources: please visit our COVID-19 resources for:

  • Regular updates on health plan coverage related to COVID-19. Answers to frequently asked questions (FAQs).
  • The latest information from the Centers for Disease Control and Prevention (CDC).

3/20/20 – Families First Announcement “Breaking News: Families First Coronavirus Response Act Passed3/23/20 – Continued response to Families First Act “Important COVID-19 testing and cost share update
3/30/20 – Broker/Client Webinar “COVID-19 webinar: Get the latest from UMR & UnitedHealthcare
3/31/20 Newsletter "UMR Member Communication Update"
4/7/20 Newsletter "Updates to UMR COVID-19 FAQ"
4/10/20  Webinar Announcement "UMR COVID-19 Webinar -- Please join us April 15 for a COVID-19 webinar"
4/23/20  Webinar "UMR COVID-19 Webinar Briefing -- April 29th"
4/27/20 Webinar "FW: UMR Covid-19 Webinar Briefing--April 29th"

UnitedHealthcare

3/17/20 –UHC Resources for Questions Regarding COVID-19
3/31/20 Newsletter "UHC Update on COVID-19 Coverage"

 

BLOG-20200402-Stop-Loss-Carrier-Resource-(1).png

SunLife

3/20/20FAQ “Sun Life Stop-Loss COVID-19”
3/24/20 Microsite: Here’s information on how Sun Life is helping Clients during the COVID-19 pandemic
4/6/20 Newsletter "Stay up to date with the latest COVID-19 information | New Coronavirus Webinar | Holding rates for under 500 lives"
4/9/20 Webinar "A webinar for HR professionals: Coping With Uncertainty About COVID-19"
4/9/20 Webinar Replay "Paycheck Protection Program: Keeping Your Employees and Their Important Benefits"
4/20/20 Webinar Recording "Recording now available -- How to cope with uncertainty caused by COVID-19"
4/21/20 Webinar "Webinar-- How the CARES Act's loan programs could protect your Business, Employees and Benefits"
4/24/20 Webinar recording "Recording and whitepaper now available--Paycheck Protection Program, Main Street Lending Program, and Legislation to Watch"

Symetra

4/2/20 Newsletter "COVID-19 and group benefits policies? We have answers."

 

BLOG-20200402-Ancillary-Carrier-Resource.png

Delta Dental

4/7/20 Flyer "COVID-19 Rack Card"

Guardian

3/31/20  COVID Update "Guardian Renewals--The Fedeli Group--COVID19 Response"
4/2/20   Webinar Recording "Thanks for Attending!"
4/10/20 Newsletter "New eligibility accomodations for employees laid off/furloughed due to COVID-19"
4/13/20 Newsletter "Important things you need to know from Guardian"
4/14/20 Webinar Announcements "Small business help and other COVID-19 webinars"
4/20/20 Newsletter "COVID-19 response and other upcoming webinars"
4/21/20 EAP Newsletter "Complimentary COVID-19 support for clients"
4/27/20 Newsletter "Maintaining oral health during COVID-19"

Lincoln 

3/23/20 – Newsletter “Coronavirus Update: How Lincoln is Adapting to Meet Your Needs
3/31/20 Newsletter "NEW Coronavirus Update: How Lincoln is Adapting to Meet Your Needs"
4/15/20 Newsletter "Lincoln Announces Actions to Drive Rate Stability"

MetLife

4/6/20 Newsletter <500 Employees "MetLife Announces No Rate Increase for Groups with <500 Lives"

Mutual of Ohama

3/30/20 – Newsletter "Mutual of Omaha is Strong, Stable and Secure"

Principal

4/1/20 –  Newsletter "COVID-19 Principal Updates"

SunLife

3/24/20 – Microsite: Here’s information on how Sun Life is helping Clients during the COVID-19 pandemic
4/2/20 Webinar April 7th "NEW updates on COVID-19 economic and employment legislation, including the CARES Act"
4/6/20 Newsletter "Stay up to date with the latest COVID-19 Information | New Coronavirus Webinar | Holding rates for under 500 lives"
4/9/20 Webinar "A webinar for HR professionals: Coping With Uncertainty About COVID-19"
4/9/20 Webinar Replay "Paycheck Protection Program: Keeping Your Employees and Their Important Benefits"
4/20/20  Webinar Recording "Recording now available -- How to cope with uncertainty caused by COVID-19"
4/24/20  Webinar recording "Recording and whitepaper now available--Paycheck Protection Protection Program, Main Street Lending Program, and Legislation to Watch"

Symetra

3/23/20 – Symetra Accouncement: Please see below for the increased flexibility we are providing to our policyholder’s Continuation of Coverage provision in each of their Symetra contracts in relation to the COVID-19 pandemic. I have also included the link to a Symetra FAQ. Please share as you see fit with our policyholders, as well as the entire Fedeli team.

Continuing Coverage for Your Employees
Symetra is committed to partnering with our employer customers and your employees that may lose coverage because of the impact of COVID-19. As a result, we are providing additional flexibility to continue coverage for an employee that would normally lose coverage for one of the reasons below.

- As a direct result of the COVID-19 crisis, the employee is:

  • not working enough hours to meet the minimum number of hours requirement
  • temporarily laid off
  • on a leave of absence
  • has a change in status from full time to part time

Employers will be able to continue coverage for these employees for up to 60 days from the date coverage would normally have ended as long as you continue to pay premiums and treat all eligible employees consistently.

*Reminder- Employers should offer conversion rights and/or portability (if applicable) to all your employees once they lose their coverage. Standard conversion and portability timeframe and rules stated within the policy will still apply.

FAQ Link: https://www.symetra.com/admin-pages/covid-19-updates/

4/2/20 Newsletter "COVID-19 and group benefits policies? We have answers."
4/20/20 Newsletter "End-of-year rate continuance for U500 groups"
4/27/20 Newsletter "We've extended our premium grace period"

Unum

3/21/20 – Link to microsite: Unum COVID-19 information www.unum.com/covid-19

VSP 

4/2/20 – Newsletter "Extended Access to Essential Medical Eye Care for Employees"
4/21/20 Newsletter "Vision Care Options for Offboarding"