Day-to-Day Support

To assisst your Human Resources staff, The Fedeli Group offers support as pertains to our benefit programs:

  • Assist in resolving carrier administrative and billing problems in a timely fashion.
  • Assist your company with technical support on claim adjudication issues.
  • Assist Human Resources staff with questions regarding benefit industry, regulations, etc.
  • Monitor your company’s benefit programs for industry trends and changes that may be required due to economic and other various conditions.
  • Assist your company in clarification and communication of plan provisions